14k Solid Gold BraceletsWe ship in 3-4 BUSINESS DAYS typically (Mon-Fri) Days excluding holidays from Colorado.
Our items are Handmade to Order meaning we make them when you buy them, so please be patient.
You will receive a shipping confirmation with tracking once your order is ready – if you don’t within 4 BUSINESS DAYS (M-F Days) Check Your Spam folder, if nothing then please contact us: care @ bochellijewelry.com and we will send it to you.
The free shipping included is USPS Ground which they advertise as taking 2-5 days (excluding Sunday/Holidays) but We have no control over how fast They deliver your package.
WE DO NOT OFFER OVERNIGHT SHIPPING. Production time is 3 – 4 business days.
ORDERS OVER $400 REQUIRE A SIGNATURE WHEN DELIVERED.
Please contact us at ca**@bo*************.com with your requests.
Please contact us so we can cancel your order. Then, you can place a new one with the correct shipping address.
We accept Visa, Mastercard, American Express and Discover as well as payments through PayPal, Venmo & Cashapp.
DID YOU ORDER THE RIGHT LENGTH?
Many Customers Order the Wrong Length! Please Review the Instructions in the Red Photo and the Description in the listings you purchased or Below…
7mm-12mm Bracelets – Order the Length You Wear in a THIN Chain Bracelet. We then add a bead or two to compensate for the fact that Large Beads Make the Inner Circumference Smaller. – Do NOT measure another Bead Bracelet! It will throw things off and then it won’t fit you!
REMAKES TAKE 5 DAYS TO RESHIP & YOU PAY RETURN SHIPPING! You can also wrap a piece of string around your wrist and measure the string, then add 1/2″ for bracelets with clasps or 1/4″ for stretchy bracelets.
4-6mm Bracelets – Order 1/2″ larger than your wrist measurement. You can wrap a piece of string around then measure the string and add 1/2″.
3mm Bracelets – Order 1/4″ larger than your wrist measurement. You can wrap a piece of string around then measure the string and add 1/4″.
Necklaces – Order the Length you Normally Wear in a THIN Chain Necklace. We will add the extra beads needed to make it hang like that length does on an average size person. Do NOT measure another Bead necklace. It will throw things off and cause it to not fit right. You can wrap a piece of string around to wear you want it to lay then measure the string.
Your First Remake is Free. Your shipping back to us is not. A Second Remake is $50 for labor +plus the cost of roundtrip shipping. Note: We charge for any and all extra materials needed to make your changes.
Returns – Accepted within 30 Days of delivery date. Full Cash Back – no restocking fee. Used/Worn or Damaged/Scratched/Dented items are NOT eligible for return or exchange. Buyer Pays Return Shipping (return in ORIGINAL BOX inside a large envelope (not a letter envelope). INCLUDE YOUR ORDER # or your refund may be delayed. We Refund within 2 Days of Receipt)
Exchanges/Remakes – INCLUDE YOUR ORDER # & WHAT YOU WANT DONE! We deal with hundreds of customers every month so hunting down your particulars can take a long time or be impossible if all we have to go on is the return address on the envelope.
Domestic: Shipping paid when ordering is Not refundable.
International: Buyer must purchase their own shipping label. The $35 shipping paid when ordering is Not refundable.
Contact us: ca**@bo*************.com
International Customers – Import Duties/Taxes/VAT: We lower the value of items on the customs forms so that you are not charged import taxes which works 99.9% of the time. Fedex may charge additional handling fees $8-$25 depending on your location which we will Not reimburse you for.
Packages worth $400 or more Will Require an Adult Signature so please check the tracking and make sure an adult is there when it’s delivered.
WE DO NOT DO RUSH ORDERS
PRODUCTION TIME: 3-4 BUSINESS DAYS (M-F Days)
OUR ITEMS ARE HAND MADE AFTER YOU ORDER THEM: HANDLING TIME IS 3-4 FULL BUSINESS DAYS (Mon-Fri days Excluding Holidays). The day you order doesn’t count.
*Multiple Item Orders Can Take Longer to Ship since we make them After you order them. If an Item Shows Out of Stock or you Want Multiples of the Same Item just contact us below and we’ll change the quantity available.
ORDER MON SHIP THURS
ORDER TUES SHIP FRI
ORDER WED SHIP MON
ORDER THURS SHIP TUES
ORDER FRI SHIP WED
ORDER SAT SHIP WED
ORDER SUN SHIP WED
The Free Shipping option is USPS ground (snail mail Domestic Only). You can upgrade to Priority Mail, 2 Day , 3 Day or Overnight Shipping. These are Transit times (this does NOT eliminate our processing time).
International buyers shipping normally takes 4-10 days via Fedex to get to you.
SHIPPING CONFIRMATION EMAIL WITH TRACKING:
THE SYSTEM WILL AUTOMATICALLY SEND ONCE WE PRINT YOUR LABEL and THEN START MAKING YOUR ITEMS.
CHECK YOUR SPAM FOLDER If you don’t see it within 3-4 Full BUSINESS days (see above shipping schedule) after you order. If it’s still not there please contact us at ca**@bo*************.com .
We can make simple changes like clasp type/size (larger clasps cost more).
We don’t do custom designing, sorry, we just don’t have the time for anything but very simple changes.
Use the Contact Form to send us an email if you’d like to request a change. We’ll let you know if we can do it and the extra cost if there is any.
Only beads with large enough holes can be strung on 14k solid gold chain. Gemstone beads cannot be strung on chain.
